Vehicle owners can now withdraw cash directly to M-Pesa

We have updated our platform to allow vehicle owners to withdraw money directly from the vehicle Sendy account through our Partner Portal. Previously, only drivers could withdraw money from the partner app. This will enable Vehicle owners to better manage their drivers as well as finances.

There are two phases to this new feature. The first is owners can withdraw funds from the partner portal directly onto their M-Pesa account. An owner simply has to use the following steps:

  1. Go to his statements page to view the amount of money earned by all drivers under his/her account
  2. Click the withdraw button. A pop up with the owner’s number will show up.
  3. Enter the amount you want to withdraw. Note that M-Pesa Transaction limits (Kes 70,000 per transaction and Kes 140,000 per day)
  4. Submit amount. A statement will pop up showing the amount and M-Pesa transaction cost.
  5. You will receive an M-Pesa confirmation message reflecting the amount you entered on your M-Pesa balance.

The second part of this new feature lets owners move money directly into their bank accounts. This feature allows owners to add up to 3 bank accounts to their Sendy account.

To add these accounts, you need to navigate to the Bank Accounts page and click on the add bank account button. To enhance security owners will receive a validation code on SMS to ensure it is them adding the accounts. All requests to add bank accounts have to be approved by our operations team first. Once approved, the accounts will be visible on a pop up when you are withdrawing funds.

To streamline the withdrawal process, we have separated the withdrawal days for different vehicles. Motorcycles will be able to withdraw funds from their Sendy accounts every Saturday. Trucks, Pickups and Vans will be able to withdraw funds every Friday. Trailers can withdraw their funds every two weeks.

By the Product Team

Partner open day 2019

We held our first ever Partner Open Day on Saturday 13th April bringing together hundreds of partners signed up on our platform at the Nairobi Show Ground. We held the event in a bid to celebrate and award Truck and Motorcycle drivers for the hard work done through the platform over the years, collect partner feedback and share our plans for the future. We also used the opportunity to engage Drivers on safety ahead of the safety compliance deadline for bodaboda(Motorcycle) riders set by the Kenyan Ministry of Transport.

We were joined by various partners including Galana Oil and Hino. Motorcycle drivers also received free service and cleaning for their bikes.

Speaking at the event, Sendy Founder and CEO, Mr Meshack Alloys said that recognizing their drivers and engaging them is part of the many initiatives they are doing to ensure that their drivers are in the know of company’s mission, vision and future plans. He noted that safety is key in ensuring that the logistics sector is formalized, being part of the reason he started Sendy.

“Our drivers are the backbone of Sendy. Recognizing their hard work is therefore very important to us. Through this event, we will be awarding our hardworking and dedicated drivers as well us reiterating the need for them to comply with safety rules ahead of the May 2019 deadline.

For one to qualify as a Partner on this platform they have to have a valid driving licence, certificate of good conduct and national identity card. They will also be required to undergo a rigorous onboarding session. They will then be logged in on the Sendy Partner app and allowed to make deliveries on the platform. Sendy also provides insurance coverage of all items transported through its platform while in transit.

Sendy strikes deal allowing drivers to own Hino Trucks

The move is to assist drivers who cannot afford to buy these trucks at once.

Sendy has entered into a partnership deal with Hino Kenya, the commercial vehicle division of Toyota Kenya, and Tsusho Capital to provide trucks to drivers on loan. This is in a move to enable more drivers to buy their own trucks to do business on the Sendy platform. Drivers who have worked on the platform for at least 6 months with a continuous track record and ratings of more than 4.5 stars will qualify for this deal.

The partnership is set to empower more Sendy Partners to grow their business and buy their own assets. As part of the partnership, a 10-tonne Hino truck will cost Ksh3.1 million, to be paid over 24 monthly instalments.

Speaking during the handover of the trucks at the Hino Showroom, Sendy managing director Mr Meshack Alloys said that Sendy is always looking for new ways to empower the drivers within the community. The platform has opened vast opportunities for drivers and partners. The move is to assist drivers who cannot afford to buy these trucks at once.

“We provide demand to any driver who comes to our platform through the Sendy app allowing them to make enough money effortlessly through technology. We are now empowering our loyal and hardworking drivers even more through this partnership. Drivers who wish to upgrade to bigger vehicle types or expand the fleet of vehicles can now do so. Our customers will also enjoy service from high-quality vehicles on Sendy,” said Mr Alloys.

General Manager Hino Division, Gerald Muli said the partnership will allow drivers to experience a truck that will enable them to conduct their businesses without any strain due to the durability and quality of franchise they are providing.

“We are happy to partner with Sendy and provide the drivers with a truck that has a rich history and offers quality, durability and reliability synonymous with the Toyota Group. Hino trucks have quality engines for optimal power output and unmatched fuel efficiency. Offshore and local tests have proven that Hino has the best fuel efficiency compared to other market offerings.

We will also offer training and after-sale, services to help drivers maximize on what our trucks have to offer,” he added.

Recently, Sendy partnered with Yamaha to train its motorcycle drivers on road safety, in an effort to reduce the number of road accidents related to motorbikes in Nairobi. Sendy has also partnered with over 5,000 businesses to provide demand to drivers among them being Chandaria, Bidco, Davis and Shirtliff among others.